Frequently Asked Questions
Everything you need to know about shopping for your home at Binghamton, NY.
What are your delivery options within the Binghamton area?
We offer local white-glove delivery for all furniture orders within a 50-mile radius of Binghamton, NY. This service includes assembly and placement in your room of choice.
Can I return home decor items if they don't fit my space?
Yes, we accept returns on home decor and non-custom furniture items within 30 days of delivery. Items must be in their original condition and packaging to qualify for a full refund.
Do you offer interior design consultations?
Absolutely. We provide both in-home and virtual design consultations to help you select the perfect pieces for your specific floor plan and aesthetic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.
Are your products covered by a warranty?
Most of our furniture pieces come with a manufacturer's warranty covering structural defects for up to 5 years. Specific warranty details are listed on each product page.
How can I track the status of my custom furniture order?
Once your custom order is placed, you will receive a tracking link via email. You can also log into your account on our website to see real-time updates from our craftsmen.