Binghamton, NY Returns & Exchanges

At Binghamton, NY, we want your home to be perfect, so we offer a 30-day return policy for most furniture and home decor items. Items must be in original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our local Binghamton support team with your order number to start the process.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes, ensuring all hardware and assembly instructions are included.

• 3.
  Ship or Drop Off

  Affix the provided prepaid shipping label to your package or schedule a local pickup for oversized furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will issue a refund to your original payment method within 5 to 7 business days.